Veterinary Clinic Manager

We are current looking for a Veterinary Clinic Manager to join the team in the Glasgow, Lanarkshire and Dunbarton areas. 

If this sounds like a role you would be interested in, please read on for more information. 

• Hours – 35 Hours per week Monday – Friday (with some flexibility)
• Salary – £37,928 per annum
• Contract Type – Permanent 

 About the Scottish SPCA

As Scotland’s animal welfare charity, we have been on-hand to protect animals and prevent cruelty since 1839 – that’s over 185 years of creating a better world for all animals. We’ve grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. We are Scotland’s animal champions.

What does a Veterinary Clinic Manager do? 

To have overall responsibility for all aspects of the veterinary clinic, through leadership of the veterinary clinic team to deliver efficient, professional and high-quality pragmatic veterinary services to SSPCA animals in accordance with SSPCA policies and procedures. 

Overview of main duties and responsibilities

• To lead the veterinary clinic team, collaborating closely with the Veterinary Surgeons to guide and support the veterinary clinic team in delivering high-quality veterinary services aligned with the Scottish SPCA’s scope and values. Ensure that rescue, rehabilitation, and rehoming efforts are effectively supported, with animal welfare at the core of all clinical activities.

• Take responsibility for all aspects of team management, including recruitment, selection, development, and performance reviews. Foster a strong, customer service-oriented culture within the clinic, with an emphasis on open communication and employee engagement. Provide regular feedback and encourage continuous professional development.

• Delivering of the veterinary clinic budget (both clinical and non-clinical) and other agreed veterinary performance measures by working with the vet clinic team. Management of the veterinary clinic rota to ensure that resources are used appropriately and clinic facility usage is maximised.

• Responsible for compliance with risk assurance processes in the vet clinic including health and safety, security, daily banking and data protection. Support the Veterinary Surgeons in fulfilling their clinical governance responsibilities, including adherence to RCVS guidelines and radiation protection responsibilities.

• Manage and sustain the relationship between the veterinary clinic and local external veterinary service delivery partners, ensuring that high standards of efficient, pragmatic veterinary care are delivered to Scottish SPCA animals. With the support of the Veterinary Surgeon team, ensure that clinical outcomes delivered by external partners are in line with Scottish SPCA expectations.

Please see full Job Description link for more detailed information on the role. 

What makes a good Veterinary Clinic Manager? 

• Previous responsibility for risk assurance processes

• Experience of leading and managing individuals

• Track record of delivering budgets

• Good standard of education with excellent literacy and numeracy skills

• Ability to motivate teams, enhance morale and maintain a positive working environment

• Commercially astute leader who understands the realities of delivering a veterinary service in a charitable environment.

• Flexible, with willingness to travel and work occasional evenings, weekends and public holidays as per business requirements.

• Strong leadership and able to build meaningful relationships to deliver tangible results.

We are fortunate that some of our roles attract a high level of interest therefore, we may have to close roles earlier than advertised. Early application submissions are highly recommended.  This also means that we cannot provide individual feedback to unsuccessful candidates due to receiving high levels of applications. 

The Scottish Society for Prevention of Cruelty to Animals is an Equal Opportunities Employer. We recognise that a diverse and inclusive workforce is essential to achieving our core mission.

Scottish Charity No SC 006467